sunset group lawsuit sunset group lawsuit

by consumers, for consumers. I kept writing down there numbers and showing them how they provided no value compared to what we pay just by renting. If youre stuck in a Sunset Group timeshare contract, youre not alone. Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. He is saying that it is an investment and that you can sell your weeks to the company if you dont use it and they will buy your weeks and then you will earn money from selling your weeks to the company . I actually thought we had a decent price, and wanted the deal to work. Sunset Group refuses to comply with Mexican law and refund my money, in January 2023 I stayed at one of their resorts (Ocean Spa Resort, Cancun) as part of our vacation deal we had to go to a sales presentation at one of their nicer resorts. So, if you listen to these promises, you better go away, is probably that you will become a victim of a Royal Sunset Timeshare. Charging our credit card for the monthly finance fee after we had contacted Sunset and told them specifically they were no longer authorized to debit payments from our card (late 2009). Multiple issues requiring emails and phone calls to get the RCI membership fee paid that was in the contract and also to take care of various other administrative issues with limited response. We couldn't extend a stay (at our cost) ouside of the proscribed 7 days. Many customers on different message boards, that were unsatisfied with Sunset Groupsuch as ComplaintsBoard and RedWeekwere approached by a timeshare exit company called Mexican Timeshare Solutions. In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. I hate those people with a passion. I refused to proceed and insisted travel package detail. They refuse. The tmeshare industry in Mexico is taking almost a Billion Dollars every year from Americans and Candians. 3. Timeshare exit organizations thrive to exonerate you of your timeshare contract by speaking with your developer on your behalf. That was enough though. I got all my $22, 275 Full amount back to my account I was so happy that I filed the dispute and got my money back . Or you can fill out or form on the right side of the page. It has now been almost 5 months and I am losing faith they will ever pay me back. These lawsuits are often complex and can take years to resolve, but you may be able to get your money back if the lawsuit is successful. 4. We signed yesterday and they said we cant cancel it. I keep calling but to no avail. Terrible company. So many have been ripped off it's amazing that the Mexican gov't allows these crooks to continue to operate. These same complaints can be found all over the internet on various forums and review websites. If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. I wanted a cancellation and return of my money. In addition to their duties overseeing the companys Smooth Passage initiative, they also have a robust customer service team based out of their Miami, Florida headquarters that takes great pride in taking care of all your needs before, during, and after your stay. FRAUD (charge #1) - Pg. How To Get Out of a Hilton Grand Vacations Timeshare? In the event that something in the arrangement is not exactly right, explore what the genuine arrangement is to determine if its truly advantageous for you. We couldn't use the 2 weeks concurrently (travel w/family). Do not allow yourself to be cheated by companies that have not yet succeeded in helping their clients break free from timeshare captivity. We discovered tons of Timeshare Compliance reviews validating these services. If anyone has information on contacts I would appreciate the info. These guys are scammers and worst is that the Mexican Government lets them do to who ever they want. When I got home, I wasn't satisfied with their reviews and some clauses in the information packet, I quickly called the number given to me for early termination & membership cancellation.I made hundreds of call for 3-4 days to both USA &outside the country numbers before I was able to get through and was finally able to express my concern to one of their top managers & request to cancel via phone as directed by the sales /tour officer. When I did not take the bite, she texted that she needed to sell at least 7 of these to supplement her income! I was scammed in May 2018. If youre set on going the DIY route, know that it will likely be a long and difficult process. Can You Get Rid of a Punta Pacifico, Encanto Baha Timeshare? All things considered, until there is any authority fresh insight about a legal claim, we would urge you to search out elective courses to getting made up for the time and cash youve put resources into your timeshare with Sunset Group. Unfortunately we used to enjoy going to Mexico many times in the past but now we will never go to Mexico or buy anything that is made there. What are the process you did? They still refused to let me leave with a copy of the unsigned contract to review with an attorney. As a matter of fact, once in a while everything necessary for a scammer to clear out your ledger is these forthright charges. We should all boycott that country. Timeshare exit companies attempt to absolve you of your timeshare contract by talking with the resort on your behalf. How to Get Rid of Garza Blanca Timeshare ? It says right in the contract that you own nothing, it is a membership fee. We wanted to leave several times, telling them that we were not interested but they wouldn't back off! They have an office in Miami - which they do business from there. They are Unethical, dishonest and should be put out of business. This was again was a bad mistake. Although this may save you money and hassle, many times these negotiation services are very expensive and there is no guarantee they will be able to help you. It was very uncomfortable going back and forth with people that I caught in lie after lie, and half-truths, all day especially since we felt "captive". This turned out to be a Big Mistake! Sunset Solutions Group consumer reviews, complaints, customer service. Since I was not conned into buying the travel package, I can not confirm that each of those properties are complicit with this apparent scam. I was there 2 years ago with a friend.First of all the room where we checked into was full of water and we had to pay extra to upgrade to another room .I signed up for their 1 BEDROOM TIMESHARE with a deposit of $5000. A high rating with the BBB and very few complaints ( hopefully none at all), The company has been around for multiple years, An actual office address instead of just a PO box. Login. We sent in the documents and waited for closure. Upon arriving back home we entered our house all to find out that the air conditioning unit had broken and that it would now have to be replaced. they will admit that trading your private residency with someone else costs $189 each time. Unfortunately we didnt realize we were being scammed until later. You can research this more easily by reading ratings and reviews of the timeshare exit company in question online . Ask to use the internet to download the real form from the IRS. It's such a shame that these crooks are taking advantage of vacationers. Is there any legal action being taken against the Sunset Group? I asked for the details of multiple travel destinations package. For example, you could sell your timeshare privately on a resale website. Sunset World Resorts & Vacation Experiences - Sunset Fishermans Village Time Share - Rip-Off. All they would say is "that is what your maintenance fee guarantees". We liked going out & trying different restaurants. Not the case at all, they worked and worked on prices and packages for hours continuously offering more alcoholic beverages along the way. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. Menu. These cookies will be stored in your browser only with your consent. not being from the USA it makes it difficult for us to find someone. They got me too. Welcome to Sunset Properties Group! The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. The Better Business Bureau is a great way to check if a company is reputable. May 22, 2010 @ 12:56 PM). Our story is similar only we were foolish enough to pay in full and at our first opportunity to use the resort we were refused a reservations with over six months notice. You may also end up having to pay hundreds or even thousands of dollars in fees. As our team reviewed the website, the first thing we came across is the no up-front fee required . Author of the review. Their goal is to make your vacation as enjoyable as possible so that you can come back year after year. As weve stated, most timeshare companies do have exit programs set upits in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. Mr. Hernandez told us at that time that we could not cancel our contract, and he refused to accept our cancellation, either orally or in writing. How to Get Rid of Hacienda Del Mar Timeshare? www.sunsetscam.com Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. Hello I was scammed too. You can find these complaints online on different forums and review websites. We protect your data. And every deal included the $1000 per week maintenance fee and $99/perday/person to come to the resort which is no deal considering that is 2x the amount I pay by NOT being a member of the club. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. How To Cancel a Manhattan Club Timeshare? The plaintiff (or petitioner) notifies the defendant (or respondent) that they have started a court case against them by having them served with a complaint (or petition) and summons. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. Search. The first thing you need to watch out for is the timeshare sales pitch. While we were there they started to pressure us about meeting with them - since it was our first trip back - so they can tell us how much the value of our purchased had gone up. Guess what? How To Cancel a Vacation Village Timeshare? I want to complaint with PROFECO about this, and get my money back, We are unfortunately on the same boat as everyone else. The biggest reason we started our review website is to bring awareness of the many timeshare exit scams. I cannot even sell mine for $1. I said I'll keep an open mind. By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract. There is a big rip-off scam going on and the company is using a lot of different names to lure innocent people to sign with them. BEWARE this is a scam. It is sooo frustrating to know that business like these continue to exist and rob others of their hard earned money. Has anyone had succes contacting a lawyer or another company to get out of their timeshare? 1. I was in Cancun Mexico last November 2020 and stayed in Sunset Royal Beach . We decided to take advantage of this. How to get rid of Starwood Timeshare Cancellation? "You get a detailed email after paying for the package, there will be a link where you can make your payment". Sunsetworld Resorts, did you find out the other locations of their hotels prior to this? She added that the package is a great value, that it is transferable, and has no expiration date. This was also to be used for rental purposes to provide rental income for our timeshare as an investment. Filing a dispute claim is also helpful especially if you have proof that you cancelled your contract within the 5 days time frame . We were well within our 5 business day window. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. We attempted on a number of occasions to work out the issues with Sunset and their only solution was 1) either to continue to pay on the fraudulent contract or 2) to accept a contract cancellation with no refund of our monies already paid to Sunset (neither of those options were acceptable). http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ I insisted on reading a sample contract under the guise of, if I like it I'll sign. Two of the biggest to watch out for are up-front fees, or on the other hand cold calls from a company you never gave your info to. Despite the fact that they practice things like this, it is feasible to discover a reputable timeshare release business with a track record of success in freeing consumers from their contracts. Read the fine print and make sure everything in the contract lines up with what you agreed to before giving away any money. How to Cancel Hyatt Residence Club Timeshare? Our mission is to help timeshare owners connect with the best timeshare cancellation company so we can eliminate scams in the timeshare industry. On 03/31/2021 ALEXIS MILLER filed a Personal Injury - Motor Vehicle lawsuit against SUNSET AUTOMOTIVE GROUP INC. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. Hopefully one day their tactics will end, I meant they are professional scammers. Business Profile Sunset Group Travel Club Contact Information 13611 s Dixie Hwy Ste 109 Miami, FL 33176-7262 Email this Business (908) 964-5967 Customer Complaints 18 complaints closed in. If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. I would also be interested in any class action lawsuits or any way to getting our money back. I acknowledge that this consent may only be revoked by email notification to info@mytimeshareexitreviews.com. The top manager now telling me that phone cancellation is not acceptable & was forcing me to keep the Timeshare which I totally refused. - sunsetsales@sunset.com.mx. Sunset Lagoon, Royal Sunset, Sunset Group Blvd. Search Close. Legitimate Exit Companies that Buy Timeshares? We recommend you contact your timeshare company before working with a timeshare exit company. Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. The company I also know as The Sunset Group . Now the Sunset Group threatens us with a collection agency and is attempting to ruin our credit. This scammers has to stop. We have NEVER even gotten a chance to use this timeshare so we decided to try the "buy back" option. Refer to ARTICLE 99 - I was scammed by Sunset and would like to recover my USD 3, 000. looking for group to file After 2 hours on the phone with him and looking at the web site he gave us while he was on the phone; we purchased a trip. Since we had already paid for our first contract we felt we couldn't afford to let that go so when they offered to give us two other options we listened. Not sure who to start legal proceedings through. The contract also says a sale or transfer may take "60 days to a year and even that is not guaranteed." so we just put down a deposit and told that we have 5 days to cancel. Hopefully one day their tactics will end, I meant they are professional scammers. I am about to cease my payments after being on a freeze and mulitple letters on not wanting it / not affording it any more. We are Americas #1 Timeshare Exit Resource and we prioritize timeshare owners. The lawyer says most of the time it just disappears after they ding your credit. 77500. If someone offers you an amazing deal on a timeshare package or convinces you that you can save money on a particular service, theres a good chance that they are lying and are only trying to get money from you. Same here would love to know how to resolve. They had already charged my credit card for the deposit.